Support
Answers for parents about Live Aquarium (“Живой Аквариум” in Russian). The app is available in 18 languages and uses the language of your device; button names below are given as they appear in the English version of the app.
Contact
Email [email protected]. Please include the app version (shown at the bottom of Settings, the ☰ menu), your iPhone or iPad model and iOS version, and a short description. Do not send photos of your child or other personal details.
How do I create a fish?
In the aquarium, tap the + button (“Create a new fish”) and choose a mode:
- “Fish” — pick a fish outline and colour it with brushes, fills and stamps;
- “My drawing” — draw any creature on a blank sheet;
- “From paper” (with Live Aquarium Plus) — photograph a drawing made on paper (“Take a photo”) or choose a photo of it (“Choose a photo”). Without Plus, these buttons show an invitation for a grown-up instead.
Tap “Bring to life” (for a photo: “Bring this drawing to life”): the fish is born in the aquarium, and the child can give it a name. An unfinished fish is kept, so the child can continue it later (“Continue my fish”).
Tips for photographing a paper drawing
- Put the sheet on a flat, plain surface and fit the whole sheet in the frame.
- Use even light and avoid the phone’s own shadow falling on the drawing.
- Bold, closed outlines and bright colours work best. Any drawing will do — a cat, a car, a dragon.
- Drawings made on the app’s printable colouring pages are recognised as a specific fish automatically.
- If the shape is detected incorrectly, adjust it with “Shape” on the next screen. If the drawing is not found, the app offers to try again or to choose another photo.
If camera access is turned off, the app explains it and offers to choose a photo instead. A grown-up can tap “Allow the camera (for grown-ups)” and, after the parental gate, turn the camera on in iOS Settings → Apps → Live Aquarium.
Printable colouring pages
On the “From paper” screen, tap “Printable coloring pages (for grown-ups)”. After the parental gate, choose the pages, then print them with AirPrint or share or save the PDF — for example to Files or to yourself. The pages are in Russian, English or Polish, depending on the app language; other languages get the English pages. Printing is free; a printed page comes alive in the app with Live Aquarium Plus.
How do I delete a fish?
Open “All my fish”, tap the fish’s “Profile” and then “Let the fish go”. An adult then holds the button for two seconds. A fish released by mistake can be brought back right away with “Bring back”. To delete all fish and drawings at once, delete the app from the device.
Parental gate
Subscription purchases, restoring and managing the subscription, links out of the app, sharing an aquarium snapshot and the printable colouring pages are protected by a short multiplication question that a young child is unlikely to answer. If the answer is wrong, a new question appears. The subscription screen with prices opens only after this question.
Privacy
Live Aquarium has no accounts, ads or analytics. The first fish (drawn or coloured in the app) is free; the optional Live Aquarium Plus subscription (unlimited fish and fish from photos of paper drawings) is sold by Apple — after the parental gate, restore it in Settings → “Plus subscription” → “Restore purchases”; manage or cancel it in your Apple ID settings. Drawings, photos and fish stay on the device. Details: privacy policy.




